1. What happens if a product does not work on my server?
If you experience technical issues, errors or incompatibilities with your framework (ESX, QBCore, etc.), our support team will help you troubleshoot the problem step by step.
If the issue is caused by the product itself and cannot be fixed, we may offer store credit or a discount for future purchases, depending on each specific case.
2. How do I receive the product after completing the payment?
All QUACK STORE products are digital and are delivered automatically once your payment is confirmed.
After completing your purchase, the asset will be linked to your CFX Keymaster account, and you will be able to find and download it from your assets list to install it on your server.
3. Do you provide technical support?
Yes, we provide specialized support for installation, initial configuration and basic troubleshooting related to our scripts and resources.
You can contact QUACK STORE support through our Discord server, where we may ask you for logs, screenshots and information about your server setup to assist you more efficiently.
4. Do you offer custom development?
Yes, we also offer custom development services for FiveM servers that need fully tailored systems.
You can send us your idea with as many details as possible (framework, approximate budget, deadline, roleplay style), and we will reply with a tailored proposal and price.
5. What is your refund policy?
All products sold by QUACK STORE are digital and downloadable, so refunds are not provided once the asset has been delivered to your Keymaster account.
By clicking “Buy”, you agree that delivery is immediate, you waive the right of withdrawal, and you understand that only exceptional cases (payment error, non-delivery of the product, or proven technical defects) will be reviewed to provide support and, if applicable, store credit or a discount for future purchases.
